Without Modern Business Telephone Systems Courtenay Companies Cannot Compete

By Catherine Meyer

The modern business environment is highly competitive. Technology such as the internet has opened new markets for all businesses, both big and small. In order to thrive in this difficult environment, businesses not only need to build up a base of loyal clients, but they have to offer superior service. Consumers have more choices than ever before, and they have become sophisticated. Efficient communication is one of the keys to superior service. That is why, when it comes to business telephone systems Courtenay companies are moving to VoIP.

VoIP has been available for a few years, but it never found a ready market initially. The main reason for its slow start is that it requires access to internet internet. In years gone by internet access was not available everywhere and it was often slow and intermittent. All that has changed and internet access is now possible in even the most remote location. This has give VoIP a new boost and a tremendous increase in popularity.

Service providers boast that their clients will save significantly on their communication bills when they switch over. This has certainly proved to be the case and many new users are surprised to find that their monthly bills have been halved. It is therefore understandable that new users site cost savings as their overriding reason for switching, but they quickly discover that there are numerous other advantages too.

Perhaps the single biggest benefit offered by VoIP is the fact that users can communicate anywhere. It is not necessary to be physically present at a desk in order to make or receive a call. This means that users have been freed to be where their services can make a difference. Regardless of where they are geographically, they will never miss important calls or find themselves unable to make important calls.

The savings on the monthly communication bill is not the only savings to be enjoyed. Traditional Switchboards required a large capital investment and a separate installation at every branch or location was required. Each of these installations had to be manned by an operator. VoIP requires only one central installation and no operator is required. Moreover, the software is hosted by the service provider so maintenance cost is minimal.

VoIP users can use a wide variety of devices to communicate. Any device that has access to the internet will do and it is not necessary to use the same device all the time. This means that users can communicate wherever they are, using any suitable device available to them. User records are stored in the cloud and this means that all the records of a user is available to him regardless of his location.

Users of an older system have become used to features such as call holding, call forwarding and voice mail. VoIP offers all these features and then a whole lot more. Users quickly appreciate the possibilities of video conference calls, the ability to send files to clients, voice to email and voice to fax, to name just a few. These features can go a long way in increasing the productivity of users.

It certainly seems as if the future of telecommunications lies in VoIP. It saves costs, it is efficient and it is versatile. It is easy to use and it truly allows users to be mobile. One will just have to wait and see how this technology will develop in the future.

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