Tips For Choosing The Best Scrum Trainer

By Peter Robinson


When you are looking for a person that will motivate your team to perform best, you should look for a CSM. This is the person that can handle the team well. The project manager manages the project, but the person who interacts with the team is the CSM. In case the team is not meeting its daily standards or expectations, the CSM intervenes and challenges them to work harder. In case the CSM is not able to motivate the team to work harder, he/she is fired. Below are tips for choosing the best Scrum Trainer for your team.

To begin with, the professional should be a peoples person. He/she should possess excellent communication as well as leadership skills. He should be able to create relationships with people easily. Also, the professional should be trustworthy and a person that you will be comfortable sharing with. Hence, ensure that you find a professional CSM that has the qualities you are looking for.

The second factor that you should consider is the knowledge that the CSM has regarding software engineering. If your company is part of the software industry, the CSM should have knowledge about the same. This is because some of the team members will be software experts such as programmers. The CSM should thus easily relate with these experts without feeling left out. This will help him manage the team well.

The CSM should also have an in-depth knowledge of the product. The professional should thus know the kind of product that the project is dealing with. He should relate well with the product manager as they make arrangements to acquire the requirements of the project. Hiring a CSM that does not have good knowledge of the product may mislead the team on the ground.

Additionally, the professional should be able to understand how the organizations work. Nowadays, the way organizations work is very different. This means that one cannot expect that the flow of the organization is the same. The CSM should understand that organizations are complicated and do his/her best to understand how the organization he is working in operates. This will help him become a good scrum master and trainer.

For the CSM to be able to train the team on the ground, he/she should also be open to learning. Innovations come up every day, and the CSM should be eager and keen to know them. He should know everything that will help in training the team effectively and become an example to be emulated.

The professional should also be a great facilitator. He should be able to mobilize discussion and help the team get through tough situations. It is not a must that the CSM knows everything about the company as this may take time. However, if he can bring the team together, he should be your choice.

The professional should also be a good listener and observer. He should be keen to know how the team works daily and find out where things are not done to perfection. Also, he should be ready to listen to the concerns of the team.




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