For Better Business Phone Systems Boston Companies Go For VoIP

By Paul Watson


Business is increasingly conducted on a global scale. Even very small businesses can compete in this arena thank to internet technology. It is a very tough environment, however, and only those that are innovative and always on the cutting edge of current trends can thrive. This requires superior communication and a high degree of mobility. Modern consumers demand immediate responses. This is why, when it comes to choosing business phone systems Boston companies increasingly opt for VoIP.

VoIP, which stands for Voice over Internet Protocol, is not a recent development. It only took off when reliable internet access became available almost everywhere in the world. This was not previously the case and it discouraged users from signing up. However, since internet access has become so pervasive, VoIP has seen an immense rise in popularity. In just a few years it has become a major player in the telecommunications market.

Many companies are initially attracted to VoIP because it promises them significant savings on their telephone accounts. This is certainly not just boasting. Many large companies have reported that they have saved more than half their previous telephone accounts after switching to VoIP. Over the long term these savings can be truly significant amounts of money that will reflect favorably on the balance sheet.

The low cost of calls are not the only savings offered by VoIP. Maintenance cost is only a fraction of the maintaining switchboard systems. The entire system is installed in one central location and it is hosted, maintained and upgraded by the service provider. This means that users always benefit from the latest upgrades. Further savings are made by the fact that it is not necessary to employ an operator.

Most VoIP clients will agree that the single most important benefit offered is the fact that it offers users freedom from their desks. With older systems, one had to be physically present at a telephone extension in order to receive or make calls. This resulted in missed calls and consequently lost business. With VoIP users can communicate from anywhere and they never have to miss an important call.

Users also love the idea that they do not have to use a specific dedicated device to use the system. They are free to use any device that can access the internet and they do not have to use the same one all the time. Even a borrowed device will do. This is because VoIP users have comprehensive accounts that are all stored in the cloud. This means they can access their accounts from anywhere and with any device.

Voice is but one small part of human communication and this is where VoIP excels. It offers many advanced features that allow users to transmit files and graphics, to arrange video conference calls, to send voice to fax messages and to even email contacts by speaking the message aloud. The other features that PABX users have grown used to, such as voice mail, call holding and call transferring abilities are all also still available.

More and more companies are switching over to VoIP. This is not surprising at all. It is much cheaper but at the same time it offer superior features not matched by any other system currently available. It is reliable, versatile and feature rich.




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