By Opting For VoIP Providers Chicago Businesses Can Gain An Edge

By Rebecca Perry


Competing in the modern business environment is not for the feint of heart. Competition is fierce and the pressure is relentless. Only those companies that are able to provide their clients with extraordinary service and value for money can hope to thrive. Extraordinary service can only be achieved by using sophisticated technology and state of the art communications systems. Luckily, by moving to VoIP providers Chicago enterprises can indeed have the very best communication systems available today.

Internet communication systems proved to be a success story from the word go. They simply outshine traditional systems when it comes to efficiency and rich features. They are more than just communication systems. They offer extremely useful management tools that can help businesses of any size to increase productivity. They are also much cheaper than any other system, an important consideration in these times of threatening recession.

Companies normally move to internet based systems because they want to save on their communication bills. Indeed, some companies have even reported savings as high as fifty per cent of their previous bills but this is just the tip of the savings iceberg. Savings are also achieved through increased productivity, which leads to better profit margins and higher levels of client satisfaction.

Surveys have shown that the one single biggest drawback of older PABX system is the necessity for users to be in their offices in order to use the communications system. Employees could therefore not tend to important matters away from their desks if they expected an important call. Internet systems overcome this problem. Users can make and receive calls regardless of where they are physically. This means that they are better able to multi task and tend to more than one matter at a time.

Communication over the internet allows users to employ the device of their choice, and they simply love this flexibility. Smart phones, tablets and laptops can all be used and users are not limited to a single device. Even better, their communication records are automatically synchronised on all their various devices allowing instant access to those records from anywhere and at any time. This further enhances productivity and efficiency.

At one time voice mail and the ability to hold or forward calls were deemed sophisticated. These features are still available from internet systems, but many other features are also on offer, helping users to communicate more efficiently and to manage their time. Users will quickly learn to rely on video and audio conferencing, the ability to transfer calls to remote location and sophisticated voice to fax or email facilities.

While traditional systems require an installation at every branch and site, internet systems require only one central installation. This has a significant influence on the cost of maintenance and the need to employ telephone operators at every site and branch. In addition, the software necessary to drive the system is hosted by the service provider. Clients are therefore not responsible for maintenance or upgrades. All these benefits add up to more savings.

There can be no doubt that internet communication systems offer many benefits, not the least of which is significant savings. Industry insiders say that new technology will even further enhance the systems currently on offer. One can hardly wait to see what the next generation will have to offer.




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