The Pros And Cons Of Hosted VoIP Vancouver Island

By Sandra Lewis


There are a lot of things that businesses today are involving in their operations to improve productivity and increase profits. One of them is using a VoIP system to enhance communication. This is a technological innovation that allows the conversion of analog voice calls to digital form through private or public telephone networks. Hosted VoIP Vancouver Island allows making of calls over the Internet rather than using the traditional phone lines. The system is perfect for small and big businesses. This technology has several advantages and disadvantages, as explained in the rest of the paragraphs.

The phone system offers flexibility such that the staff can work from their convenient locations. It is possible for sales representatives in the field to have phone connectivity regardless of where they might be. This is also applicable for senior managers and officers in a project who may be in remote places. Also, it is flexible when you change the business position. You will not incur transfer costs with the hosted system.

Again, one can add or change the features required without going through extra expenses. Some of the crucial elements that the business can add include voicemails over emails as well as fax facilities. Additionally, one can choose call choices like caller identification, call transfer, or call queuing without any problems. It is also possible to host telephone meetings with the availability of conference calls.

Customers are provided with twenty-four hours of support. This means that the provider oversights and monitors the system throughout. In case of power outages, there is backup power so that the business does not experience disruptions. Moreover, the company providing the service can upgrade the hardware and software without charging their customers.

The cost of installing the system is way lower compared to the installation of traditional phone systems. Regular phones require connection with cables, and you can only deal with one account at a time. Giving mobile phones to each member of the staff could be costly too. The calls made over the Internet are significantly cheaper than those made with a traditional telephone system.

These systems have several difficulties. For instance, you may experience poor quality in connection with signal interference. The strength of connection relies on several aspects like broadband connection, quality of hardware, the destination of calls, and the quality of a service provider.

The hosted VoIP system cannot operate without Internet access. Therefore, if there are outages, disruption is rampant, and the problem is beyond the ability of the provider. For you to use this unit, you are required to have an Internet connection. This is why many businesses find it challenging to have.

The companies that provide the service have set a fixed charge that every business with the VoIP unit must pay. Still, the cost can mount up irrespective of the users. This means that a company may have to cover high costs, in the end, no matter the number of people using the system.

Just like other Internet-enabled technologies, safety is a primary concern with the VoIP system. It faces possible threats like service and identity theft, viruses, phishing, and call tempering. These aspects could pose a significant threat to the future of business.




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