There is a lot of competition on Airbnb. Providing an outstanding experience can be the edge needed to ensure a positive review and increased business. There are some simple but effective Airbnb host tips that can help achieve this and surpass the expectations of any guest.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
Provide information about the area. Obviously the guests have traveled tot he area for a reason, but maybe they have some unplanned time. Providing information about local events and attractions adds to the value of the rental and lets them know that their business is important.
A keypad entry system can be a wonderful thing. Simple to use and program, they provide a key-less entry. A new code can be added for guests, that expires upon check out. This can be especially useful when unable to be at the location when guests arrive and provides a sense of security knowing there are not a bunch of duplicate keys floating around. It can save money too, because if a key is lost or unaccounted for, it can mean a call to a locksmith for re-keying the lock, but with a keypad, this is not necessary.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Little amenities go a long way. Leave some complimentary bottles of water and a small snack available. Provide books, magazines, board games, cards, etc. Stock some extra charging cables, toothbrushes, feminine products, and anything else that a traveler might need, want, or forget to bring with them. Having this on hand will make the guests feel well taken care of and leave them impressed!
Small details can make a world of difference in the eyes of guests. Taking the time to make things comfortable, secure and clean can be the difference between a bad review and a very positive one. To stay competitive, hosts need to make sure that these small details will make a big impression and keep guests happy and coming back again.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
Provide information about the area. Obviously the guests have traveled tot he area for a reason, but maybe they have some unplanned time. Providing information about local events and attractions adds to the value of the rental and lets them know that their business is important.
A keypad entry system can be a wonderful thing. Simple to use and program, they provide a key-less entry. A new code can be added for guests, that expires upon check out. This can be especially useful when unable to be at the location when guests arrive and provides a sense of security knowing there are not a bunch of duplicate keys floating around. It can save money too, because if a key is lost or unaccounted for, it can mean a call to a locksmith for re-keying the lock, but with a keypad, this is not necessary.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Little amenities go a long way. Leave some complimentary bottles of water and a small snack available. Provide books, magazines, board games, cards, etc. Stock some extra charging cables, toothbrushes, feminine products, and anything else that a traveler might need, want, or forget to bring with them. Having this on hand will make the guests feel well taken care of and leave them impressed!
Small details can make a world of difference in the eyes of guests. Taking the time to make things comfortable, secure and clean can be the difference between a bad review and a very positive one. To stay competitive, hosts need to make sure that these small details will make a big impression and keep guests happy and coming back again.
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Find an overview of the benefits of becoming an Airbnb host, today. You can also get excellent Airbnb host tips at http://www.thehealthjournals.com now.
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